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Frequently Asked Questions

Are these Authentic Dinosaur Bones?

Yes, we only sell genuine fossilised remains of dinosaur bones. Please consult our Authenticity page for more information.

Where Are the Sources Of Fossils?

The majority of our specimens are sourced in the U.K. We also source from other countries, such as the U.S, German, France, Morocco etc.

The Orginial sources of individual fossil will be stated on the item page and its authenticity documentation.

Where Is Neo Jurassica Based?

Neo Jurassica Ltd is based in England and is a British limited liability company registered at United Kingdom Companies House (Company Number: 12292681). We mainly operate online, at tradeshows and at private client tailored viewings.

Why Some Items Are Reservation Based? / Why Can't I Pay In Full?

Fossils in nature are different to other goods. Not only they are precious remains of the past, they also vary drastically in sizes, weights and shapes. Therefore, we introduce this reservation-based process because:

How Do I Make A Purchase?

Website Purchases

Other Methods

Alternatively, you are welcome to reserve an item in the following ways:

What Currency Are The Prices Listed In?

All fossils are listed for sale with a price in Great British Pounds Sterling. Our payment service allows you to pay in major currencies.

What Payment Methods Do You Accept?

We primarily collect payments with Stripe, a global transaction service company that accepts Visa, Mastercard, ApplePay, GooglePay and many more. Paypal is also supported. We accept direct bank transfers, and more payment channels will be added soon.

How can I Acquire Refund / Cancel Order?

You can acquire a full refund on deposit within 14 days of receiving your deposit. In addition, you have statutory rights to cancel your order and receive a full refund, including incurred charges such as delivery. Any cancellation notice should be sent to info@neojurassica.com.

Please note the differences in the following circumstances:

How Can I Apply For Research Support?

For specific details, please consult our Research Support page.

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If you have further questions, please do not hesitate to Contact Us.